Sounds like you still have contact with your former stylist. Yes, she should be uncomfortable giving you information that should be done by professionals and professional products.
If I were you, I would ask her to consult the new operator about the situation and give her the formula for you. The new stylist should be grateful and the former stylist should be happy knowing she has made the proper steps to assure that her formal customer is properly taken care of. If the new stylist does not want to do this, then perhaps your former stylist can recommend someone else but I think they will both be pleased and you also.
May God Bless!How do you acheive professional hair color at home?
I just wanted to say, I ordered my matrix color and developer online, did my hair myself and am very, very pleased with the results and saved myself about $50.00 in professional fees.The Matrix color I used mixed 1 1/2 oz of color to 1 1/2 oz of developer .... EASY!
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